Effective Date: April 28, 2026 | Website Owner: BioHack Wellness Medical Clinic (“BioHack Wellness,” “we,” “us,” “our”)
These Website Terms & Conditions (“Terms”) govern your access to and use of our website, online forms, and any related online services (collectively, the “Site”). By using the Site, you agree to these Terms. If you do not agree, do not use the Site.
1) Medical Disclaimer (No Medical Advice)
The Site provides general educational information about wellness, medical aesthetics, regenerative medicine services, and related products. Content on the Site is not medical advice and is not a substitute for professional diagnosis, treatment, or individualized care.
- Do not disregard or delay seeking medical advice because of something you read on the Site.
- In an emergency, call 911 or go to the nearest emergency room.
2) No Patient–Provider Relationship
Using the Site, submitting an inquiry, or requesting an appointment does not create a patient–provider relationship. A patient–provider relationship is established only after appropriate intake, consent, and acceptance into care by a licensed clinician.
3) Eligibility
The Site is intended for individuals 18 years of age or older. If you are under 18, you may not use the Site without a parent or legal guardian.
4) Services, Results, and Individual Variation
Any descriptions of services (including I.V. therapy, injections/peptides, regenerative therapies, medical aesthetics, advanced technology treatments, and related offerings) are provided for general informational purposes.
- Results vary and are not guaranteed.
- Any testimonials or reviews reflect individual experiences and do not guarantee that you will achieve similar outcomes.
5) Products and Retail Purchases
The Site may describe retail products (including supplements, skincare, teas, and other wellness items). Product information is for general education only.
- Statements have not been evaluated by the Food and Drug Administration (FDA) where applicable.
- Products are not intended to diagnose, treat, cure, or prevent any disease.
- Always review labels and consult a licensed clinician regarding allergies, pregnancy, medical conditions, or medication interactions.
6) Appointment Requests, Communications, and Text Messaging
If you submit a request through the Site, we may contact you by phone, email, or text message regarding scheduling, forms, and general administrative matters.
- Message and data rates may apply.
- You can opt out of marketing texts at any time by replying STOP (administrative messages may still be sent as permitted by law).
7) Telehealth and Third-Party Clinical Coverage
From time to time, clinical services may involve telehealth or third-party clinical coverage consistent with applicable law and clinic policies. Any clinical care is provided only by appropriately licensed professionals.
8) Payment, Pricing, Memberships, and Refunds
Pricing, packages, memberships, and promotions may change at any time unless prohibited by law.
- Any membership terms, minimum commitments, upgrade/downgrade rules, and “use-it-or-lose-it” benefits will be provided in the applicable membership agreement.
- Unless otherwise stated in writing, all sales are final and fees are non-refundable to the maximum extent permitted by law.
- Chargebacks and payment disputes may be subject to our dispute-resolution process and documentation requirements.
9) Promotions and Gift Cards
Promotions are subject to stated terms and may be modified or discontinued at any time. Gift cards (if offered) are subject to applicable California gift card laws.
10) Intellectual Property
The Site and its content (text, graphics, logos, images, videos, and design) are owned by BioHack Wellness or its licensors and are protected by intellectual property laws.
You may view and print pages for personal, non-commercial use only. You may not copy, reproduce, distribute, modify, create derivative works, or exploit any content without our prior written permission.
11) Acceptable Use
You agree not to:
- Use the Site for unlawful purposes.
- Attempt to gain unauthorized access to the Site or its systems.
- Upload or transmit viruses, malware, or harmful code.
- Interfere with the Site’s operation or security.
- Use the Site to harass, threaten, defame, or violate the rights of others.
12) User Submissions
If you submit information through the Site (e.g., inquiries, forms, reviews, or messages), you represent that the information is accurate to the best of your knowledge and that you have the right to provide it.
You grant us a non-exclusive right to use your submission to respond to you and to operate and improve our services. We will handle personal information as described in our Privacy Policy.
13) Privacy and HIPAA
Your use of the Site is also governed by our Privacy Policy and, where applicable, our Notice of Privacy Practices.
- Do not submit sensitive medical information through general website contact forms unless the form specifically states it is intended for that purpose.
- If you become a patient, protected health information may be handled in accordance with HIPAA and applicable California privacy laws.
14) Third-Party Links and Services
The Site may contain links to third-party websites or services. We do not control and are not responsible for third-party content, policies, or practices. Access third-party sites at your own risk.
15) Disclaimers
THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
To the maximum extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, secure, or error-free.
16) Limitation of Liability
To the maximum extent permitted by law, BioHack Wellness and its owners, clinicians, employees, contractors, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of (or inability to use) the Site.
To the maximum extent permitted by law, our total liability for any claim related to the Site will not exceed $100.
Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
17) Indemnification
You agree to indemnify and hold harmless BioHack Wellness and its owners, clinicians, employees, contractors, and affiliates from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Site, your violation of these Terms, or your violation of any rights of another.
18) Governing Law and Venue (California)
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
Any dispute arising from these Terms or the Site will be brought in the state or federal courts located in California, and you consent to personal jurisdiction in those courts.
19) Changes to These Terms
We may update these Terms from time to time. Changes are effective when posted on the Site. Your continued use of the Site after changes are posted means you accept the updated Terms.
20) Contact
For questions about these Terms, contact us through the contact methods listed on our Site.